Privacy Policy

Last updated May 17, 2019

 

Data Controller and Owner

Audio Voltage
www.audiovoltage.com
support@audiovoltage.com

 

We are committed to having the best possible, friendly and open relationship with You, our customers.

We want You to trust us. We want that You enjoy our products and help you to get the most out of your very project, using our music, soundsets and samples.

We collect only the most basic data from our customers: name and email address. This information is solely used for the purposes of managing our mailing list, which we operate using MailChimp (whose Privacy Policy you can read here). Our emails are simply used to inform you of new products, sales and discount codes.

We only hold information on those who have signed up to our Newsletter or have purchased our product directly from this website.

If you do not wish to receive our marketing emails or have us hold any data about you, you are able to unsubscribe from the mailing list any time. You can do this either by clicking the unsubscribe link on an email newsletter, or by getting in touch with us directly through our contact form.

Any further data that our customers divulge as part of the purchasing process is held by our e-commerce partner, FastSpring, whose Privacy Policy you can read here. We do not use any of that further data (such as addresses or payment details) for any marketing purposes. We will occasionally access this data where it may assist us to resolve any customer queries regarding the re-sending of purchased products (though it is rarely necessary to do so).

We do not share your data with any further companies and never will. Nor do we use it for any other purposes other than those stated in this Privacy Policy.

The data we collect about our customers is only stored as long as you wish. When You, our loyal customers unsubscribe or request that it is removed, this data is removed immediately.

You can request access to the data we hold about you and/or amend it at any time, simply by contacting us via email.

Please let us know If you have any further questions regarding our Privacy Policy.

 

Types of Data Collected

Among the types of Personal Data that this site and application collects, by itself or through third parties, there are: Cookie, Usage Data, Email Address, First Name and Last Name, Billing Address.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this site or Application.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention Time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

 

The Use of the Collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Contacting the User and SPAM protection.

The Personal Data used for each purpose is outlined in the specific sections of this document.

 

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage data.

Place of processing : USA – Privacy PolicyOpt Out

Contacting the User

Contact form (This site or Application)

By filling in the contact form with their Data, the User authorizes this site or Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: Email address.

Displaying Content from External Platforms

YouTube Video Widget (Google)

YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Privacy Policy

Mailing List or Newsletter (This Application)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this site or Application or after making a purchase.

Personal Data collected: Email address, First Name and Last Name.

Managing Contacts and Sending Messages

These services make it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

MailChimp (MailChimp)

MailChimp is an email address management and message sending service provided by MailChimp Inc.

Personal Data collected: Email address, First Name and Last Name.

Place of processing : USA – Privacy Policy

Mandrill (The Rocket Science Group, LLC.)

Mandrill is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data collected: Email address and Usage data.

Place of processing : USA – Privacy Policy

Registration and Authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services.

In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.

Direct registration (This Application)

The User registers by filling out the registration form and providing the Personal Data directly to this Application.

Personal Data collected: Email address, Password.

SPAM Protection

These services analyze the traffic of this Application, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Personal Data collected: Cookie and Usage data.

Place of processing : USA – Privacy Policy

 

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this Privacy Policy

The Data Controller is responsible for this privacy policy.

 

Definitions and Legal References

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User’s device.

 

Legal Information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.